Frequently Asked Questions (FAQs)

Welcome to the FAQ page for Brickerville Antiques Barn! Here, we’ve gathered answers to some of the most common questions regarding our products, orders, and policies. If you don’t find what you’re looking for, feel free to reach out to us at support@brickervilleantiques.com or call us at +1 717-626-0786.

Shipping FAQs

1. How long does it take to receive my order?
We typically process orders within 1-2 business days. Standard shipping within the United States usually takes 3-4 business days. You will receive a shipping confirmation email once your order has been shipped.

2. Do you offer international shipping?
Currently, we only ship to addresses within the United States. If you are outside the U.S. and interested in our products, please contact us, and we will do our best to assist you.

3. How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email that includes tracking information. You can use the tracking number to monitor your package’s status and estimated delivery date.

Return and Refund FAQs

1. What is your return policy?
We accept returns within 30 days from the date of purchase for unused items in their original packaging. Please note that some items, such as personalized or custom-made products, are non-returnable.

2. How do I initiate a return?
To initiate a return, please contact our customer support team at support@brickervilleantiques.com. We will provide you with return instructions and, if applicable, a return authorization.

3. What is your refund process?
Once your return is received and approved, we will process your refund, typically within 7 business days. The refund will be issued to the original payment method used for the purchase.

Payment FAQs

1. What payment methods do you accept?
We accept payments via PayPal.

2. Is my payment information secure?
Yes, your payment information is secure. We use PayPal Payments, which employs industry-standard encryption and security measures to protect your personal and payment data.

3. Do you charge sales tax?
Sales tax will be applied to your order based on your shipping address and in accordance with state and local tax regulations.

Contact Information

If you have any additional questions or need assistance, feel free to reach out to us: